Support
Questions about paying rent, your points, or your account? Email us and a person will get back to you — usually within one working day.
Get in touch
Tell us the mobile number on your account and what you were trying to do. If something went wrong with a payment, include the date and the amount and we'll trace it.
Common questions
How do I pay my rent through Gharmint?
Add your rental in the app — your home, your monthly rent, and where the rent should go (your landlord's UPI ID or bank account). Each month you can pay that rent from the app, and the money goes to your landlord exactly as it does today.
Does my landlord need Gharmint?
No. You enter your landlord's UPI ID or bank account when you add your rental, and Gharmint sends the rent straight to that account — the same one you already pay. Your landlord receives the money directly, exactly as they do today; they simply don't have to install anything.
How do reward points work?
You earn points when you pay your rent through Gharmint. Points build up in your account and can be converted into coupon codes from brands in the Rewards tab, redeemable at that brand's checkout. Each coupon shows how many points it costs before you commit.
My payment went through but I don't see points.
Points are added once the payment is confirmed, which can take a few minutes. If they haven't appeared after that, email us with the date and amount and we'll sort it out.
How do I sign in?
With your mobile number. We text you a six-digit code — enter it and you're in. There's no password to remember. You can also set a 4-digit PIN, or use Face ID, to lock the app on your device.
I'm not receiving the one-time code.
Check that the number you entered is the one that receives SMS on this phone, and that you have signal. Wait for the timer and tap "Resend code". If it still doesn't arrive, email us with the number you're trying and we'll look into it.
I forgot my PIN.
The PIN only locks the app on your device — it isn't your account. After five wrong attempts the app signs you out and you can sign back in with your mobile number and a one-time code, then set a new PIN.
What are "Secure rental deposit" and "Build credit score"?
Both are marked Coming soon in the app and aren't available yet. You can join the waitlist for the deposit product from the Deposit tab and we'll tell you when it opens.
How do I delete my account or my data?
Email us from the address on your account, or include your registered mobile number, and we'll delete your account and personal data. See our Privacy Policy for what we hold and why.
Is my information safe?
We never share your mobile number with your landlord or with brands. Card and bank details for a payment are handled by our regulated payment provider. See the Privacy Policy for the full picture.